I recently installed a upadate it took several tries So was the option 'Refresh' in the main screen.

When I went on the support Wizard to check the updates option is grayed out. You can download the appropriate version of the OS for your laptop in the following web document.

Uninstall the current HP Support Assistant verfsion located on your laptop. The only thing that should be available is updated for your laptop. This will work even if the warranty has expired. N ° it has nothing to do with the status of the guarantee. Tried to contact HP support, but unless you are under warranty or you have a service contract, it is not possible. The warranty has expired and I was wondering if this could be the cause of my not being able to check updates 'Check now' or at a scheduled time. The last update notification was received more than 12 months ago, while the laptop was under warranty. In addition, the HPSA informs me that 'the last check for HP updates: never' even if the regular time for the update check has come and gone.

'Check for updates now' tab updates from HP is greyed out. ProBook 470 1: HP Support Assistant is grayed out option ' Check for updates now '.

Hp assistant support